Expanding our review response service

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Posted by The MadeComfy Team
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Published on Mar 07, 2024

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We're thrilled to announce an important improvement to our services. Responding to valuable customer feedback, MadeComfy will now address all guest reviews across various booking platforms, moving beyond our previous focus on just 1 and 2-star ratings.

From 1st March 2024, all reviews will start being systematically addressed, ensuring that no feedback is left unanswered.

This expansion aims to enhance guest perception, foster a stronger connection with potential guests, and encourage more property bookings.

Engaging with every review reflects our commitment to outstanding service and guest satisfaction. It’s a crucial step towards maximising the overall guest experience, demonstrating attentiveness, and setting customer properties apart in the competitive short term rental market. We believe this service enhancement will significantly benefit both our property owners and guests, driving success and maximising rental income.

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