Many Airbnb bookings come from international and domestic guests visiting a city for the first time, so providing a helping hand to guide their stay is one way for top hosts can stand out from the crowd.
Airbnb allow hosts to create a custom 'guidebook' which will appear on their listing.
In this article, we've put together tips, tricks and suggested to create the perfect guidebook for Airbnb hosts in Sydney as well as a house and local city guide template which you can download using the link below:
Setting up your guidebook:
To create or edit a guidebook:
Go to Your listings on airbnb.com and select a listing
Click Manage listing
Next to Guidebook, click Edit to add or make changes
Click Add, then the changes will automatically save. From there, you can select that recommendation to update, cancel or delete.
Local neighbourhood tips:
Convenience - An integral part of any guest's stay is knowing where they can stock up the fridge and buy provisions. Therefore, your guide should include information on the nearest supermarkets, convenience stores, and pharmacies.
Local eats and drinks - It’s also an excellent idea to let guests know your favourite restaurants, cafes, and bars in the area. Go above and beyond by creating a list that includes information such as websites, opening times and of course your go to item on the menu.
Emergency details - Guest safety should be any host's number one propriety so explaining the whereabouts of the nearest medical practice and police station is extremely important. Also, you should make sure that guests know that in life-threatening emergencies they should dial 000 and for police assistance, they should call 131-444.
Map and transport options - Providing a map and highlighting the locations of public transport, local cafes and landmarks, etc. offer a great visual representation of your property's surroundings and guests who are unfamiliar of the area will truly appreciate this.
Now that you know what information you should include regarding your property's local neighbourhood, here are some general recommendations and advice that you can supply visitors for any of your Sydney properties.
Getting around Sydney:
Opal card - The payment method of NSW's integrated public transport system is called an Opal card. Opal cards can be purchased from most convenience stores and can be topped up in train stations or online if you get your card registered.
The best aspect of the Opal card is that it can be used on all different modes of transport such as buses, trains, light rails and as well as ferries, but just remember to tap on and off to avoid paying the maximum default fare.
Also, if you are planning to go on multiple long commutes in one day then Sunday is the best day to go on an adventure as there's a $2.80 cap on Sundays meaning you pay only this amount for the entire day regardless of how many trips you take.
If you have an American Express, Mastercard or a Visa card then you can tap it directly onto the reader as an alternative payment to the opal card as buses are increasingly becoming prepay only and many no longer accept cash.
Ride sharing apps - Download peer-to-peer ride sharing apps like Uber, Ola and Bolt as they are cheaper than getting a cab and they often have special discounts and offers such as $25 flat fees to and from the airport.
Must see attractions:
Iconic tourist attractions
- Sydney Opera House: When you say Australia, one of the first things that come to anyone's mind is the Sydney Opera House. This award winning multi-venue performing arts centre, designed by Danish architect Jørn Utzont is one of the most famous architectures of the 20th century.
- Sydney Harbour Bridge: Connecting the city's CBD to the North Shore, the Harbour Bridge is another must see Australian icon. Standing 134 meters tall, the structure is the highest arch bridge in the world.
- The Rocks: This vibrant neighbourhood filled with historic laneways is home to some of Sydney’s oldest pubs and exclusive restaurants. During the weekend, local residents and visitors enjoy street food and handmade fashion at the Rocks Markets.
- Darling Harbour: Tourists flock Darling Harbour for incredible waterside dining and entertainment options. On Saturday nights, spectacular firework displays can be observed against the city skyline.
- Royal Botanic Gardens: Wrapped around the Sydney Harbour, the Royal Botanic Gardens offer some of the most picturesque views of the city and the harbour. The collection of plants from Australia and overseas provide a serene backdrop for a perfect picnic experience.
- Queen Victoria Building (QVB): Visit the iconic heritage-listed 19th-century monument of Queen Victoria to learn parts of Sydney's history while shopping at the variety of prestigious boutique stores and cafes in the building.
- Sydney Eye Tower: Located inside the Pitt Street Westfield shopping centre, the Sydney Eye Tower offers breathtaking 360 degree bird’s-eye view of the city.
Nature and beaches
- Watsons Bay: Hornby Lighthouse, Camp Cove, Lady Bay Beach
- Royal National Park: Wattomola Beach, Figure 8 Pools, Wedding Cake Rock
- Blue Mountains: The Three Sisters, Wentworth Falls, Jenolan Caves
- Famous Sydney beaches: Bondi (Bondi icebergs; Bondi to Bronte walk), Coogee, Maroubra, Manly (Spit to manly walk), Mona Vale and Palm Beach
Activities and entertainment
- Zoo: Taronga Zoo, Sydney Wildlife Zoo, SEA LIFE Sydney Aquarium
- Water sports: surfing (lessons offered in Manly and Bondi starting from $70), whale watching cruises, kayak tours
- Performances: Capitol Theatre, Oxford Art Factory, Sydney Lyric Theatre at the Star
Arts and museums
- Art Galleries: Museum of Contemporary Art Australia, While Rabbit Gallery, Art Gallery of New South Wales
- Museums and cultural centres: Powerhouse Museum, Australian Museum, The Cutaway's Indigenous Art and Culture Centre
Markets and shopping
- Malls: Westfield (multiple locations), Birkenhead Point Outlet, the Strand Arcade
- Boutiques: Newtown's King Street, Paddington's Oxford and William Street
- Markets: Paddy's Market, Carriageworks, Glebe Market, Sydney Fish Markets
Eats and drinks
- Bars and clubs: Champagne Bar, Blue Horizon Bar, The Baxter Inn, Rocks Brewing Co, Home the Venue
- Restaurants: The Potting Shed at the Grounds, Queen Chow, Thai Phothong, O Bar and Dining, Tetsuya's, Buffalo Dining Club
- Cafes: Speedo's, Henry Lee's Redfern, Tea Cosy, Blackwood Pantry
- Desserts: Black Star Bakery, Uncle Tetsu's Cheesecakes, Cafe Cre Asion, Cow & Moon Gelato
- Street food: Chinatown markets in Haymarket and Burwood, Spice Alley
Day trip ideas
- Hunter Valley: Hunter Valley Wine Tours, Lake St Clair, Barrington Tops National Park
- Kangaroo Valley: Artemis Wines, Lake Yarrunga, Erith Coal Mine Track at Morton National Park
- New Castle: Stockton Dunes's sand boarding, Newcastle Castle, Bogey Hole
- Wollongong: Nantien Temple, Sea Cliff Bridge Drive, Wollongong Beach
Ask an Airbnb expert: want more information about short-term rental in Australia? Submit your question to the MadeComfy team below.