A host is the proprietor or manager of a short-term rental property, responsible for preparing the property for guests, overseeing bookings, and delivering exceptional customer service.
As a host, you're responsible for ensuring your property meets safety standards, maintaining cleanliness, responding promptly to guest inquiries, and complying with local regulations like NSW's STRA register or Victoria's 90-day caps in certain areas.
We recommend professional photography, detailed descriptions highlighting unique features, and setting competitive rates using our dynamic pricing tools. Keeping your calendar updated and offering flexible cancellation policies can also boost conversion rates.
Our team manages all guest inquiries and bookings 24/7, ensuring quick responses and seamless coordination. We provide hosts with regular updates, so you’re always informed without needing to manage day-to-day messages.
We stay up to date with council rules, strata bylaws, and tax requirements across Australia. Our team handles registrations, safety checks, and reporting, so your property remains compliant without extra effort from you.
We sync directly with your calendar to avoid double bookings and provide real-time notifications for new reservations. Our team handles guest check-ins, cleaning coordination, and maintenance, while you receive monthly performance reports and payout summaries—keeping you informed while we manage the details.