Inventory

What essential items should be included in a short-term rental inventory?

‍Every property should include quality linen (sheets, towels, tea towels), basic kitchenware (cookware, cutlery, appliances), cleaning supplies, and essential electronics (TV, WiFi router). We also recommend providing a starter pack of toiletries and coffee pods for guest convenience.‍

How often should inventory be checked and replaced?

‍We conduct full inventory checks between each guest stay, with linen replaced every 12-18 months depending on wear. Kitchen items are reviewed quarterly, and all appliances are tested monthly to ensure everything remains in working order.

Who is responsible for damaged or missing inventory items?

‍Our team tracks inventory condition through detailed check-in/check-out reports. For managed properties, we handle replacement of damaged items initially, then recover costs from either the security bond or our insurance, depending on the circumstances.

Should inventory vary by property type or location?

‍Absolutely. Beach properties need extra towels and outdoor gear, while city apartments benefit from quality workstations. We tailor each property's inventory based on its location, target guests and price point to maximise appeal and functionality.

How does MadeComfy manage property inventory?

‍We maintain a digital inventory system tracking all items with photos and purchase records. Our local teams conduct regular audits, and we've established partnerships with Australian suppliers for quick, cost-effective replacements when needed. Guests can also report missing/damaged items through our 24/7 support line for immediate attention.