Rental Agreement

What key terms should every short-term rental agreement include?

‍Essential terms cover payment schedules, cancellation policies, security deposits, guest responsibilities (e.g., noise, cleanliness), property rules (smoking, pets), damage liabilities, and check-in/check-out procedures. Australian agreements must comply with state-based residential tenancy laws for stays under 90 days.

Are verbal rental agreements legally binding in Australia?

‍While verbal agreements may hold limited weight, written agreements are strongly recommended as they:

• Provide clear evidence of agreed terms
• Meet platform requirements (Airbnb, Stayz etc.)
• Align with state legislation for dispute resolution
• Specify guest/host obligations unambiguously

How does MadeComfy ensure that guests understand the rental agreement?

‍MadeComfy uses a multi-step process:

• Provides agreements in simple, plain English
• Highlights key terms in pre-booking communications
• Requires digital acknowledgment before check-in
• Includes summary bullet points in arrival instructions
• Offers 24/7 support for guest queries

Can hosts modify standard rental agreement templates?

‍Yes, but modifications should:

• Remain compliant with Australian Consumer Law
• Avoid unfair contract terms
• Be clearly communicated before booking
• Not override platform policies where applicable

What happens if a guest violates the rental agreement?

‍Hosts/managers may:

• Withhold part/all of the security deposit for damages
• Charge additional cleaning fees if required
• Terminate the stay without refund for serious breaches
• Report issues to the booking platform for potential account penalties