Security Deposit

What is the typical security deposit amount for Australian short-term rentals?

‍Most properties require $200-1,000 AUD depending on property value, with luxury homes often at the higher end. Some hosts implement tiered deposits based on group size or stay duration.

When should the security deposit be refunded after checkout?

‍Standard practice is 7-14 business days to allow for:

• Thorough property inspections
• Utility usage verification
• Assessment of any damages
• Processing by the payment platform

What are valid reasons to withhold part of the security deposit?

‍Legitimate deductions include costs for:

• Repairing property damage beyond normal wear
• Additional cleaning for excessive mess
• Replacement of missing/broken items
• Unauthorised late check-out fees
• Smoking violations or pet-related damages

How does MadeComfy handle the guest's security deposit?

‍MadeComfy manages deposits through:

• Secure collection via booking platforms or trust accounts
• Detailed pre/post-stay inspection reports
• Transparent documentation for any deductions
• Prompt processing of refunds (typically within 10 business days)
• Professional mediation for any disputes

Can guests dispute security deposit deductions?

‍Yes, and platforms typically require:

• Timestamped photographic evidence from hosts
• Copies of relevant invoices/receipts
• Documentation showing house rules were provided
• Third-party reports for significant claims