MadeComfy upgrades check-in experience in Victoria

Traditional check-in methods like lockboxes and in-person handovers can be inconvenient, inflexible, and prone to security risks. This is why MadeComfy continually searches for innovative solutions that enable us to deliver a frictionless and safe exchange.

Current regulations in Victoria see further restrictions imposed on the use of lockboxes for apartment buildings. In response to this, we have recently partnered with KeyNest Australia.

We now provide a secure and convenient self-service key exchange network with easily accessible locations across Victoria, which offers STR owners:

• Flexibility: Guests have extended access to pick up and return keys, ensuring smooth and convenient check-in and check-out experiences.
• Enhanced Security: Secure key lockers with real-time tracking and access control eliminate the risks associated with lockboxes and physical key handoffs.
• Streamlined Operations: Automated key exchange reduces logistical complexities.
• Improved Guest Satisfaction: Convenient and hassle-free check-in processes contribute to positive guest experiences, potentially leading to higher ratings and repeat bookings.
• Widespread Network: Extensive coverage across Victoria ensures guests have convenient key pick-up and drop-off locations wherever they stay.
• Integration with Booking Platforms: Seamless integration with popular booking platforms like Airbnb and Booking.com simplifies key exchange management within existing workflows.

This strategic partnership enables MadeComfy to optimise guest experience and mitigate security risks for guests and property owners alike.

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